Cookie Policy

1. INTRODUCTION AND PURPOSE

1.1. What are Cookies?

Cookies are small text files containing small amounts of information that are downloaded and stored on your computer, smartphone, or other internet-enabled devices when you visit a website. Cookies allow a website to recognize a user's device, maintain session states, secure transactions, and analyze general traffic patterns.

1.2. Why We Use Cookies

Kreedex Ltd ("Company", "We", "Us", or "Our"), which operates this website ("Platform"), and our designated Cyprus Payment Agent (Maxvord Ltd) use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to:

Ensure the fundamental technical operation of our marketplace; Maintain secure payment processing routing and prevent anti-fraud incidents; Enhance and personalize your overall user experience; Analyze website performance, traffic, and feature interaction.

2. TYPES OF COOKIES WE USE

We categorize the cookies used on our Platform into three main groups based on their purpose and function:

2.1. Strictly Necessary Cookies (Essential)

These cookies are absolutely essential for the operational core of the Platform. Without these cookies, the services you request cannot be provided. They allow you to remain securely logged into your Account, move seamlessly between different sections of the Platform, access your secure order area, and communicate via our live chat. Essential cookies are utilized via our Payment Agent and third-party gateways (e.g., Stripe, Sellix, Cryptomus) to remember your session during the checkout flow, process payments, and detect malicious transaction patterns or automated bot activities. Under applicable regulations (including GDPR), these cookies do not require your prior consent, as the Platform cannot function without them.

2.2. Analytical and Performance Cookies

These cookies collect anonymous, aggregated statistical data about how visitors interact with our Platform. They help us understand which pages are visited most frequently, identify how long users stay on a particular page, monitor the performance of our customized service sections (Boosting, Coaching), and identify any technical errors or broken links. Data collected through these cookies includes IP addresses (typically anonymized), browser types, operating systems, referring URLs, and engagement metrics. These cookies are only activated if you grant permission via our cookie consent banner.

2.3. Preference and Functionality Cookies

These cookies allow our Platform to remember choices you make when navigating or returning to the website. They are used to retain your selected currency (e.g., USD, EUR), regional server preferences, game filters, or language settings, ensuring a consistent and personalized browsing experience. These cookies are only activated if you grant permission via our cookie consent banner.

3. FIRST-PARTY AND THIRD-PARTY COOKIES

3.1. First-Party Cookies

These are cookies set directly by the Platform's server and are used primarily to manage your authentication token, maintain your active session, and secure your order progress.

3.2. Third-Party Cookies

Some elements or widgets integrated into our Platform may place cookies managed by third-party organizations. These include:

Payment Processors: Providers like Stripe place specialized cookies for fraud evaluation and payment authentication. Communication Tools: Our embedded customer live chat widget may store cookies to keep your historical chat log active as you navigate different pages. Analytics Providers: Services like Google Analytics (if used) place cookies to evaluate aggregate usage trends.
The Company does not have direct control over the lifestyle or technical
architecture of cookies operated entirely by third-party companies. You
should consult their respective privacy and cookie policies for detailed
information.

Session Cookies: These are temporary files that remain active only for the duration of your browsing session. They are automatically deleted from your device the moment you close your web browser or log out of your Account.

Persistent Cookies: These cookies remain stored on your device's internal hard drive after you close your browser. They have a pre-defined expiration date (ranging from a few days up to several months) and are activated each time you return to the Platform to remember your preferences or track recurring engagement.

5. MANAGING AND DISABLING COOKIES

5.1. Cookie Consent Banner

When you first visit the Platform, a cookie consent banner will appear, allowing you to explicitly accept or decline Analytical and Preference cookies. Strictly Necessary cookies will load automatically to ensure structural safety.

5.2. Browser Settings

You have the right to completely block, clear, or restrict cookies at any time by modifying your internet browser settings. Most modern web browsers provide detailed options to manage cookie preferences. For instructions, please visit your specific browser's support center:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge / Internet Explorer

5.3. IMPORTANT NOTE: If you choose to modify your browser settings to completely block all cookies (including Essential cookies), you may lose the ability to log in to your Account, access your dedicated order area, communicate with your assigned Worker or Seller, or complete secure financial checkout transactions on the Platform.

6. TRANSFERS AND DATA SECURITY

Any personal data processed via tracking technologies is treated in strict accordance with our Privacy Policy. This includes security protections like SSL data encryption during transmission and adherence to our international data transfer protocols regarding our corporate structures in the Republic of Seychelles and the Republic of Cyprus.

7. AMENDMENTS TO THIS COOKIES POLICY

The Company reserves the right to amend, update, or revise this Cookies Policy at any time to reflect technical adjustments, regulatory updates, or operational changes. Any changes will become effective three (3) days after being posted on this page. The "Last Modified" date at the top of this document will be updated accordingly.

8. CONTACT INFORMATION

If you have any questions or require further clarification regarding our use of cookies and tracking technologies, please contact our support team:

Primary Data Controller: Kreedex Ltd (Seychelles)
Financial & Payment Agent: Maxvord Ltd (Cyprus)
Official Support Email: support@racoon.gg
Official Support Channels: Website Live Chat or Support Ticket via Discord [Discord]